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The SCTS Service Excellence Awards

Recognising those who go above and beyond to make a meaningful difference.

SCTS Service Excellence Awards: Celebrating Our People

At the Scottish Courts and Tribunals Service (SCTS), our people are at the heart of everything we do. Every day, colleagues across our courts, tribunals and the Office of the Public Guardian go above and beyond to deliver excellent service and support the delivery of justice in Scotland.

The SCTS Service Excellence Awards recognise and celebrate those individuals and teams who make a real difference, championing our values and consistently demonstrating Respect, Service and Excellence in their work.

Award winners with Malcolm Graham, Chief Executive and The Right Honourable Lord Beckett, Lord Justice Clerk
Award winners with Malcolm Graham, Chief Executive and The Right Honourable Lord Beckett, Lord Justice Clerk

"People are at the heart of SCTS and every day colleagues go above and beyond to deliver an excellent service for the users of our courts, tribunals and the Office of the Public Guardian.

Our SCTS Values and Behaviours are at the core of our organisation’s culture and the SCTS Service Excellence Awards recognise those individuals and teams who are exemplary in demonstrating our Values and Behaviours and show appreciation for their efforts.

We had over 100 nominations from across the organisation and the response reflects the number of fantastic people working across SCTS in support of delivering justice in Scotland.

I congratulate all nominees and finalists." Malcom Graham, Chief Executive

Recognising Excellence Across SCTS

The awards programme highlights the outstanding contributions of colleagues who go the extra mile, create meaningful impact, and support others in delivering justice.

In 2026, 114 nominations were received from across SCTS, reflecting the strength, dedication and professionalism of our workforce. From these, 18 finalists were selected, three in each category and celebrated at an awards event held in Parliament Hall on 10 June 2026.

Service Excellence Awards 2026 | Scottish Courts and Tribunals Service (SCTS)

Well today is the first time that we're running the award ceremony for our Service Excellence Awards for the whole of SCTS.

We've had 114 nominations from across the country, which is fantastic, and the finalists are coming together today so that we can understand what it is that lies behind the fantastic work that they've done and celebrate and say thank you.

And it's important for everybody that's coming today but it's also important that we can showcase this to the rest of the organisation and celebrate the Values and Behaviours that come through in all of that work that is being recognised today.

We are leading, supporting justice across all the local communities of Scotland and the nominations and the finalists today represent the best of what's happening across the whole of Scotland.

I am Bhavna Nair, Director of Education and Learning Unit and I've had the privilege to lead the development of the SCTS Service Excellence Awards, along with a core working group with representation from across the organisation.

It's wonderful to see that we've got an event with all our finalists, the nominators.

You know, our exec team, our SCTS Board and we've all come together to really celebrate our people who've shown so much dedication and really send the message to say tha what we all do, what you do, makes a difference and everyone's valued.

I feel really proud, the whole day just made me feel really proud to be part of SCTS and have the recognition for the work that not just I do, but we all do.

I feel the award ceremony went really really well today.

It was obviously very, very well organised and it felt lovely to be a part of.

I think it’s been a really great opportunity to network across the organisation to speak to people that we maybe recognise and work with, but don't get to see all the time.

I think that's been a really great opportunity.

I think as an organisation we've not been fantastic at kind of tooting our own horn and say how great we are.

So this experience has been really great to be able to highlight that and embrace that as an organisation.

Today, I think is really important to recognise the efforts of all the staff.

There is an awful lot of work that goes on behind the scenes, like an iceberg, under the bit that we can actually see, that the public never see.

But for us who sit on the bench, we are standing on the shoulders of giants and it's the people of the Scottish Courts and Tribunals Service who enable all that to happen.

Whether supporting hearings, managing processes, improving systems or assisting those who rely on our services, the work carried out by colleagues across SCTS has a direct and meaningful impact on individuals, communities and public confidence in justice.

I am very pleased to receive the honour and obviously I'm so lucky to have a job that I actually enjoy doing, and I'm happy to come back and do everyday.

We think it's really important that we show this appreciation and say thank you, not just to the finalists today, but everyone that was nominated and everyone across SCTS for all the fantastic hard work that people do day in, day out across the Courts, the Tribunals and the Office of the Public Guardian.

Award Categories

The awards recognise excellence across six key areas:

  • People First / Team Player
  • Wellbeing
  • People Development and Learning
  • Improvement Impact
  • Outstanding Service Delivery
  • Lifetime Contribution

Supporting Justice Through Our People

The SCTS Service Excellence Awards are more than recognition, it is a celebration of the people who embody our values and make a lasting difference every day. Through their commitment, collaboration and dedication, our colleagues play a vital role in supporting justice and delivering high-quality public service across Scotland.