Our Commitment to Victims and Witnesses
We will:
- Ensure a clearly marked reception point for you at Court
- Ensure that your attendance at court is recorded and that you are directed to the appropriate waiting room
- Provide adequate, secure and comfortable accommodation with sufficient clean toilet facilities and, where possible, refreshment facilities
- Treat you with courtesy and give a prompt response to enquiries, including requests for information about case progress and disposal
- Treat you fairly and give consideration to your interests and needs
- Co-operate in the provision of pre-trial visits to court, support and special measures for vulnerable witnesses
- Ensure that while you are at court, where possible, information is conveyed to you on the progress of the case, at least once per hour
- Ensure that while you are at court, information is conveyed to you as soon as possible where you are no longer required to give evidence.