Complaints procedure

The Scottish Courts and Tribunals Service's recruitment processes, policies, systems and procedures are audited annually by the Civil Service Commission. This audit assesses our compliance with Section10 of the Constitutional Reform and Governance Act 2010 which requires selection for appointment to the Civil Service to be on merit on the basis of fair and open competition.

How to raise a complaint

If you wish to raise a complaint you should in the first instance address this with the Scottish Courts and Tribunals Service using our complaints procedure.

If you are not satisfied with our response you may bring your complaint to the attention of the Commission. Details of how to bring a complaint to the Civil Service Commission can be found on their website


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