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There are new standards of service for victims and witnesses involved in court cases. The SCTS is committed to providing high-quality services and are holders of the CSE award - Customer Service Excellence. If our service falls below these standards or you would like to make a complaint, please tell us. Our complaints procedure shows how to make a complaint and what you can expect from us. You can download a PDF copy of the complaints procedure here.
SCTS has produced an information film which shows the different stages of the jury experience. Watch the juror information film here
A New Model for Summary Criminal Court Procedure” published in February 2017. This paper proposes a new core model for summary court procedure which places digital technology and strong case management at the heart of the process. Evidence and Procedure Review
Simple Procedure replaces the current small claims procedure and part of the summary cause procedure. It is a court process designed to provide a speedy, inexpensive and informal way to resolve disputes where the monetary value does not exceed £5,000. If you would like read more please click HERE
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