Complaints Procedure

At the Scottish Court Service we are committed to providing high-quality services. If you would like to make a complaint or you are dissatisfied with our services, please tell us. The complaints procedure shows how to make a complaint, about our service standards and what you can expect from us. You can download a PDF copy of the complaints procedure here.

Courts Reform (Scotland) Bill

The Scottish Government has confirmed that the Courts Reform (Scotland) Bill has now been tabled with the Scottish Parliament and implements many of the recommendations of the Scottish Civil Courts Review, led by principal reviewer Lord Gill, commissioned in 2007.

For more information see the Scottish Government website

SCS publishes Corporate Plan

Corporate Plan for 2014 - 2017 has been published.
Over the next three years, the Court Service will be at the heart of the most significant changes Scotland’s justice system has faced for more than a century. 

Corporate Plan news article

Consultation on FAI legislation

A Scottish Government consultation is seeking views on proposals to modernise legislation on Fatal Accident Inquiries (FAI). The proposals aim to implement the remaining recommendations of Lord Cullen’s 2009 Review of Fatal Accident Inquiry Legislation to help modernise the way FAIs are handled in Scotland.
More information on FAIs is available from the SCS FAI webpage.