There are new standards of service for victims and witnesses involved in court cases. The SCTS is committed to providing high-quality services and are holders of the CSE award - Customer Service Excellence. If our service falls below these standards or you would like to make a complaint, please tell us. Our complaints procedure shows how to make a complaint and what you can expect from us. You can download a PDF copy of the complaints procedure here.
The Courts Reform (Scotland) Act 2014 heralds the most significant changes to Scotland’s civil justice system in generations and continues the programme of reform of Scotland’s Courts implementing many of the recommendations of the Scottish Civil Courts Review, led by principal reviewer Lord Gill, commissioned in 2007. More information is available on the new All-Scotland Sheriff Personal Injury Court and the Sheriff Appeal Court.
The Corporate Plan for 2014 - 2017 and annual business plan 2015/16 sets out the priorities for the Scottish Courts and Tribunals Service
Corporate Plan news article
Applications from individuals who are not a judicial office holder or a practising advocate or solicitor, are being invited to fill a vacancy for a non-Executive member of the SCTS Board, which will arise in January 2016. More information is available here
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about Scottish tribunals