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Court User's Charter

The Scottish Court Service publish a leaflet entitled Court User's Charter. This is a printable document in PDF format.

Information from the leaflet is also available by following the links below:

• Who are we?
• The Charter
  • If you come to a court
  • If you come to a public counter
  • If you write to a court
  • If you phone a court
  • Answering your questions
  • Waiting time
  • Witnesses
  • Helping us to help you
  • Listening to you
• Complaints procedure
• Openness
• Finding out more