Your Feedback

We welcome your comments and suggestions which help us improve the service we provide. We regularly carry out court user surveys to make sure that we are meeting your needs.

You will find suggestion boxes and comment cards in every court building.

If you prefer, you can give feedback verbally to any member of staff or you can write to us by post or e-mail.

We want to put things right if they do go wrong and we will always treat complaints seriously and impartially.  We would always prefer to try and resolve complaints locally and as early as possible. If you do have a complaint we would ask that you seek to resolve it by contacting local staff or court management at the time of the incident.

However we do appreciate that it is not always possible to resolve matters either locally or at the time and we do have a formal complaint procedure which you can access at our public offices or on our website.