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If you come to a court
When you come to court you will find the following:
- Public offices that are generally open from 9.30am to 1pm and from 2pm to 4pm (3.45pm on Fridays), although you may wish to check times with your local sheriff court
- Clearly marked reception or information points
- Clear signs to help you get around
- Lists of cases to be heard displayed clearly on noticeboards (some electronic)
- Clean, adequate and comfortable accommodation
- Recent reading material in witness rooms
- Public telephone(s)
- Sufficient, clean toilets
- In all but the smallest courts, refreshment facilities for all or part of the day and toys for children
- Disabled access, where possible, to the main public areas of every courthouse
- Induction loops and sound-enhancement systems in most courtrooms, to help people with hearing difficulties
- Guidance leaflets covering a range of court-related procedures. A number of these are now available in various minority languages, braille, on audiotape and in large print