Coming to Court

When you come to court, a member of staff will assist you promptly. If you have arranged to meet a member of our staff you can expect to be met on time and no later than 10 minutes after the scheduled appointment time.

Your privacy is important to us and we take our responsibility to look after your personal information very seriously. We will ensure that you are treated in a manner that respects the confidentiality of your enquiry or your proceedings in court.

You can expect to find the following facilities and services in all of our court buildings.

  • Reception areas and information points that are clearly marked.
  • Clear signs in place to help you find your way around our buildings.
  • Information on court business that is easily accessible or prominently displayed.
  • Clean and comfortable accommodation.
  • Reading material in witness rooms.
  • If you have hearing difficulties we can arrange for you to access sound enhancement facilities during court proceedings.
  • If you have a physical disability, we have either provided, or will make provision for appropriate access to court proceedings and court buildings.
  • If English is not your first language we can speak to you by using our interpreting service, Language Line.
  • Some of our documents and leaflets are available on request in other languages, large print or Braille, or as a recording.
  • Should you have any other personal requirements, not mentioned above, we will consider all reasonable requests and take all practical steps to meet them.

 

In most court buildings, refreshment facilities are also available.